Terms of Service

Last updated: April 30, 2025

Introduction

Welcome to AceHost. These terms and conditions govern your use of our website and services. By accessing our website or using our services, you agree to these terms. Please read them carefully.

These Terms of Service ("Terms") constitute a legally binding agreement between you and AceHost governing your access to and use of the website and services.

Use of Services

AceHost provides a platform for users to browse, inquire about, and book luxury property rentals. Our services include:

  • Luxury property booking and inquiry services
  • Information about property specifications, availability, and pricing
  • Communication channels between clients and our property specialists
  • Informational content about Whistler properties and experiences
  • VIP concierge services for Whistler visitors
  • Property management services for homeowners

Eligibility

You must be at least 18 years old and able to form legally binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

Account Registration

Some features of our services may require you to register an account. When you register, you agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Booking and Payments

All property rental bookings are subject to availability and confirmation. Prices are as quoted on our website or as otherwise communicated to you.

A deposit is required to confirm your booking, with the balance due before the rental date as specified in your rental agreement. Payment terms will be detailed in your booking confirmation.

Cancellation policies vary depending on the property and rental period. Specific cancellation terms will be provided in your rental agreement.

Code of Conduct

When using our services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Use our services for any illegal or unauthorized purpose
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to any part of our services
  • Engage in any activity that could damage, disable, or impair our services

Property Rules and Regulations

When staying at any property booked through AceHost, you agree to:

  • Respect the property and its contents
  • Comply with occupancy limits specified for the property
  • Follow any house rules provided for the specific property
  • Report any damages or issues promptly
  • Be considerate of neighbors and the local community
  • Leave the property in a reasonable condition upon departure

Additional property-specific rules may apply and will be communicated to you before or at the time of check-in.

Intellectual Property

All content on our website, including text, graphics, logos, images, audio, video, and software, is the property of AceHost or its content suppliers and is protected by international copyright laws.

You may not reproduce, modify, distribute, display, perform, or otherwise use any of the content without our prior written permission.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. AceHost makes no representations or warranties of any kind, express or implied, regarding the operation of our services or the information, content, materials, or products included on our website.

To the full extent permissible by applicable law, AceHost disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

AceHost will not be liable for any damages of any kind arising from the use of our services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnification

You agree to indemnify, defend, and hold harmless AceHost, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

Your continued use of our services after any changes to these Terms constitutes your acceptance of such changes.

Contact Information

If you have any questions about these Terms, please contact us:

AceHost
Email: terms@acehost.com
Phone: +1 (604) 555-1234
Address: 4567 Slopes Way, Whistler, BC V0N 1B4, Canada